Terms of Service
These terms govern your use of mattae.com, the Vault, the One Day Avatar System, the Concierge, and anything else we sell or publish under this domain. "We" and "us" refer to Mattae, the operator running this site. "You" refers to the person reading this and using the site or paying for a product.
If you do not agree with these terms, do not use the site, do not sign up for the Vault, and do not buy anything. By signing up, buying, or applying, you accept these terms.
1 · What we sell
We currently offer three things on this site:
- Free Vault access (Module 1). You give us your email, we give you access to the first module and the weekly operator playbook.
- The One Day Avatar System. A $297 one-time digital product. Seven modules, the full Operator Archive, lifetime access to updates.
- The Concierge. A custom build service typically priced at $4,000 to $8,000 per build, where we set up the avatar pipeline with you. Concierge is application-based. We may decline applications for any reason, including capacity, fit, or compliance.
We may add, retire, or change products over time. Existing customers keep what they paid for.
2 · Payment
All payments are processed by Stripe. We do not store your card information; Stripe does. By purchasing, you agree to Stripe's terms as well as ours.
Prices are in US dollars. Taxes may apply based on your jurisdiction and are calculated at checkout where required.
3 · Refund policy
The reason: the value of a digital product is in your access to it. Once you have access, we cannot un-deliver it. This is the industry standard for digital products at this price point.
That said, we are reasonable people. If something is genuinely broken (e.g., a module fails to load, an unlock email never arrives, a Concierge build cannot start due to a problem on our end), email hello@mattae.com and we will make it right. Make-it-right is at our discretion and may include a fix, a credit, or a refund.
Chargebacks initiated without first contacting us may result in loss of access and a permanent ban from future purchases.
4 · What you get when you buy
The One Day System
- Lifetime access to all seven modules and the Operator Archive.
- Future updates to the modules at no additional charge.
- Unlock delivered via email within minutes of purchase. If it does not arrive within an hour, check spam, then email us.
The Concierge
- A scoped build (filming session, voice clone, look library, first 30 outputs) delivered over a defined timeline, typically 4 to 6 weeks.
- A direct line to Mattae during the build window.
- A working avatar system at the end. We do not guarantee specific business outcomes (followers, revenue, etc.). The avatar is a tool. Outcomes depend on what you do with it.
5 · Who owns what
Your stuff stays yours
- Your face, your voice, your likeness, your brand: yours.
- The avatar trained on your filming session: yours.
- The voice clone built from your audio: yours.
- Every piece of output the avatar generates: yours.
We do not claim ownership of the avatar, the voice clone, or any output created by your version of the system. You can use them however you want, including after you cancel any ongoing relationship with us.
Our stuff stays ours
- The modules, the playbooks, the Operator Archive, the templates, the editorial writing, the design, and the underlying methodology are our intellectual property.
- You get a personal, non-transferable license to use them for your own ventures.
- You may not resell, redistribute, repost, or rebrand the modules. You may not use them to train a competing product or course.
- You may quote short excerpts with attribution for editorial purposes (reviews, posts, etc.).
6 · How you can use what you buy
You may use the System and any avatar built through the Concierge:
- For your own ventures, businesses, or personal brand.
- For client work where you are the operator (e.g., you are an attorney using your own avatar to publish for your firm).
You may not:
- Resell the System as your own.
- Run the System as a white-label service for clients without a separate partnership agreement.
- Use the avatar tooling to impersonate another person, generate misleading deepfakes, or violate any law.
If you want to build something at scale that touches our methodology (a course, a SaaS, an agency offering), email us. We have a partnership conversation, not a lawsuit conversation.
7 · Acceptable use
You agree not to:
- Use the site or products to violate any law, including advertising laws in your jurisdiction. If you are a regulated professional (attorney, doctor, financial advisor), you are responsible for your own compliance with bar rules, medical advertising regulations, FINRA, etc.
- Generate content with the avatar that is defamatory, harassing, sexually explicit involving non-consenting parties, or that impersonates someone else without permission.
- Attempt to scrape, reverse-engineer, or copy bulk content from the site.
- Share your Vault access credentials or unlock key. The license is personal.
- Use the site or products to compete unfairly (e.g., by stealing the modules to build a competing course).
We may terminate your access for violation of these rules without refund.
8 · Compliance is on you
If you are in a regulated profession, the avatar is a publishing tool, not a compliance officer. You are responsible for:
- Disclosures required by your bar, board, or regulator.
- Substantiation of any claims you make in avatar content.
- Review by your compliance department or legal counsel before publishing.
We can help you think through workflow (the FAQ on the main page covers some of this), but the final compliance call is yours.
9 · Honest disclosure of AI
Avatars are AI. On mattae.com we disclose that the personas shown in marketing visuals are AI-generated (Mattae is the one real person on the site). When you build your own avatar, we recommend disclosing that it is AI-generated, particularly where regulators or platforms require it. How you disclose is your call; that you should disclose is our recommendation.
10 · No outcome guarantees
We make no guarantee about specific results from using the System or the Concierge. Past results referenced on the site (e.g., follower counts, recovered verdicts, patents granted) reflect our own and our clients' specific situations and are not promises about what you will achieve.
The avatar removes a bottleneck (filming). It does not write your strategy, run your business, or guarantee an audience.
11 · Third-party tools
The System uses or references third-party tools (HeyGen, ElevenLabs, ChatGPT, Claude, etc.). You may need separate subscriptions to those tools. Their availability, pricing, and terms are outside our control. If a third-party tool changes or shuts down, we will update the System to reflect the new landscape.
12 · Limitation of liability
To the maximum extent permitted by law: we are not liable for indirect, incidental, consequential, or special damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. If you got something for free, our liability is zero.
This is the standard limitation language. It exists because we are a small operation and we cannot underwrite the entire ecosystem you are running.
13 · Disclaimer of warranties
The site and products are provided "as is" and "as available." We make no warranties, express or implied, beyond what is required by law. We do not warrant that the site will be uninterrupted, error-free, or that any specific content or tool will remain available.
14 · Indemnification
You agree to indemnify us against claims arising from your use of the products in violation of these terms or applicable law (e.g., if you generate avatar content that defames someone and they sue, that is on you, not us).
15 · Termination
You can stop using the site any time. If you want your data deleted, see the Privacy Policy.
We can terminate your access if you violate these terms (resale, impersonation, chargeback abuse, etc.). For paid products, termination for violation does not entitle you to a refund.
16 · Changes to these terms
We may update these terms as the business evolves. Material changes will be flagged in the "Last updated" date at the top. If we make a significant change that affects existing customers (e.g., changing the scope of what is included in the System), we will email anyone on the list.
Continued use of the site after an update means you accept the updated terms.
17 · Governing law
These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Any dispute that cannot be resolved by emailing hello@mattae.com will be brought in the state or federal courts located in New York County, New York. You consent to that jurisdiction and venue.
18 · Contact
Questions, concerns, partnership inquiries, or anything else: hello@mattae.com. Replies within 48 hours for general questions, within 30 days for formal legal requests.